Vendors & Service Contracts
Hold Your Service Contractors to What They Agreed
Contractors log their own visits, and you can see who turns up on time and who does not.
Service contractors get a login that shows only their assigned jobs. They accept the work, record what they did, and upload calibration or test certificates from site.
Because the visits are logged in your system rather than theirs, you have response times, repeat failures and missed visits in front of you when the contract comes up for renewal.
What You Get
The four things this module handles for you day to day.
A Login For Contractors
External technicians see and update their own jobs, and nothing else in your register.
Scored On Performance
Response time, first-visit fix rate and how long repairs hold up, tracked for each vendor.
Gate Passes For Repairs
Generate a QR gate pass when equipment leaves your site for a workshop repair.
Contract Expiry Alerts
Procurement is warned by email and SMS well before a maintenance contract lapses.
How an Asset Moves Through the System
The same eight steps, whatever the asset is.
Documented APIs
Read and write asset data from your ERP, CRM or in-house tools.
Single Sign-On
Azure AD, Okta, Google Workspace and SAML. Government users can use Parichay.
Access Control
Permissions by site, department, cost centre or asset category.
Audit Logging
Every action recorded with the user and timestamp, and cannot be edited after.
Mobile Apps
Android and iOS apps that keep working with no network and sync later.
Where It Runs
Our cloud, your private cloud, or your own servers on site.
Q.Do our vendors need to pay for a licence?
No. Vendor and contractor logins are included in your subscription, however many of them you work with.
Other Modules You Might Add
Asset Registry
Give every asset a unique tag and one record, across every plant, office and site you run.
Asset Lifecycle Management
Follow one asset through all eight stages, with approvals and finance entries handled along the way.
Procurement & Goods Receipt
Goods received today are tagged today, with warranty dates and vendor terms already attached.